Frequently Asked Questions

General Booking

We prefer at least 1 month notice, but we’ll always try our best to accommodate last-minute events.
Yes, a non-refundable deposit is required to reserve your date. Half of the total payment is due upon signing the contract. The remaining amount is due 14 days before event day.
We accept major credit cards, debit cards, and bank transfers through our secure payment system.
Yes, we carry full liability insurance and can provide a certificate of insurance on request.

We recommend about a 6’x9’ area for the photo booth, printer, backdrop, prop table, and guests.
Yes, but if no power or wifi is available, we can use a battery pack and hotspot for additional fees.
Yes, but there must be covered and protected from weather.
Yes, one of our members will be on-site running the photo booth making sure everything runs smoothly.
For travel of 40 miles round trip or less, there is no travel fee. If further travel is necessary, additional travel fees will be discussed at the time of booking.

Yes, after booking you can visit our customization options page and fill out the form to let us know your preferences.
Yes, props and backdrops are always included as part of our packages at no extra cost.
Yes, if more or less time is preferred, we can discuss during the booking process.